Your personal information is handled with care at jilliace. This Privacy Policy explains in plain terms what data we collect when you register and play, why we need it, who we may share it with, how we protect it, and what rights you hold over your own information as a Filipino member of our platform.
We want you to understand this clearly – not because it is a legal requirement alone, but because trust between jilliace and its members matters. If something is unclear after reading, contact us at support@jilliace.net and ask directly.
Last updated: 2025
A real-money gaming platform cannot operate without collecting and verifying some member information. Here are the three core reasons data is collected, explained straightforwardly.
jilliace needs to confirm that the person registering is who they say they are. This protects you from unauthorised account use and helps jilliace comply with anti-money laundering obligations. Your name, date of birth, and a government-issued document are part of this process.
Moving pesos in and out of your jilliace account requires linking to payment methods registered in your name. Financial transaction data is collected and retained for a legally required period to support auditing, dispute resolution, and tax compliance where applicable.
Usage data – how you navigate the platform, which games you open, session length – helps jilliace identify technical issues, improve load times, and understand what Filipino members actually find useful. This data is used in aggregate and is not sold to external marketers.
As a jilliace member, you have specific rights relating to your personal information. These are not marketing promises – they are genuine controls you can exercise at any time by contacting us.
You can request a copy of the personal data jilliace holds about you. We will provide this in a clear format within a reasonable timeframe, subject to identity verification.
If any information in your jilliace account is inaccurate or outdated, you can request a correction. Some changes may require supporting documentation.
You may request deletion of your personal data. This right is subject to legal retention obligations – financial records must be kept for a defined period regardless of deletion requests.
In certain circumstances, you can ask jilliace to limit how your data is used while a dispute or review is in progress.
You can request your personal data in a structured, machine-readable format where technically feasible and applicable under relevant data protection law.
You can object to certain types of data processing, including direct marketing. Once you opt out of marketing, jilliace will stop sending promotional messages through that channel.
These principles guide every decision about how personal data is collected, stored, and used across the jilliace platform.
Data collected for account registration is not repurposed for unrelated uses without a clear lawful basis. If jilliace decides to use existing data for a new purpose, we will update this policy and notify you where required.
jilliace collects only the information reasonably necessary for the functions described in this policy. We do not collect additional personal details speculatively or for purposes that cannot be clearly explained to a member.
jilliace takes reasonable steps to keep member records accurate and up to date. You can update basic profile information through your account settings. For changes that require verification, contact support@jilliace.net with supporting documentation.
Personal data is not kept longer than necessary. Financial and identity records are subject to legal minimum retention periods. Gaming activity logs are retained for audit purposes. Data with no ongoing lawful basis for retention is deleted or anonymised according to our internal schedule.
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, accidental loss, destruction, or alteration. Encryption is applied to data in transit and at rest where technically appropriate. Periodic security reviews are conducted.
This policy is written to be genuinely readable, not to obscure jilliace's practices behind legal language. If you have a question about a specific processing activity that is not addressed here, contact support@jilliace.net. We will give you a direct answer where possible.
jilliace operates the online gaming platform available at jilliace.net. This Privacy Policy applies to all personal data processed when you visit the website, create an account, deposit, play, place a bet, request a withdrawal, use a promotion, contact support, or otherwise interact with the platform.
By using jilliace, you acknowledge that you have read and understood this policy. If you register on behalf of another person or share a device with another user, you are responsible for making them aware of this policy as well. jilliace does not knowingly collect data from persons under 21 years of age.
jilliace collects different categories of personal information depending on how you interact with the platform:
jilliace processes your personal data on the following lawful grounds:
Your data is used for clearly defined purposes. Here is what jilliace does with each category:
jilliace does not sell personal data to third parties. Data sharing occurs in the following limited circumstances:
Different categories of data are kept for different periods based on legal requirements and operational needs:
When retention periods expire and no legal basis for further retention exists, jilliace deletes or anonymises the data according to our internal data lifecycle procedures.
jilliace uses cookies and similar tools to make the platform function correctly and to understand how it is being used. Here is a plain explanation of what each category does:
You can manage cookie preferences through your browser settings at any time. Disabling certain categories may affect how jilliace works on your device. For questions about specific cookies, contact support@jilliace.net.
jilliace applies technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:
No online system can guarantee absolute security against all possible threats. jilliace takes this responsibility seriously and takes reasonable steps to reduce risk. If a data breach occurs that is likely to affect your rights or interests, jilliace will take appropriate steps to contain the incident and notify affected members where required by applicable law.
You also have a role in your account security. Use a strong, unique password for your jilliace account, do not share it with anyone, keep your registered email address secure, and report suspected account compromise immediately to support@jilliace.net.
jilliace is strictly for adults aged 21 and above in the Philippines. We do not knowingly collect personal data from anyone below the eligible age. If jilliace becomes aware that personal data has been collected from a person who is not eligible, we will take steps to delete that data and close the associated account.
If you have reason to believe that a minor has registered with jilliace or has access to an account, please contact us immediately at support@jilliace.net. We treat this as a serious concern and will investigate promptly.
jilliace may update this Privacy Policy when our practices change, when regulatory requirements evolve, or when new features are added to the platform that involve personal data in a new way. The updated policy will be published at this URL with a revised date at the top.
For significant changes – particularly those that affect your rights or the purposes for which we process your data – jilliace will attempt to notify registered members through their account email address or via a notice on the platform. Continued use of jilliace after an update takes effect constitutes acceptance of the revised policy.
If you do not agree with a material change, stop using the platform and request account closure. We will handle any remaining balance or transactions in accordance with the applicable terms.
For privacy-related questions, data requests, or complaints about how jilliace handles your personal information, contact us at:
support@jilliace.net
Include your registered email address, a description of your request or concern, and whether you are exercising a specific data right. We aim to respond within a reasonable timeframe. Complex requests – particularly deletion requests involving records subject to legal retention obligations – may take longer to assess.
If you believe that jilliace has not addressed your privacy concern adequately, you have the right to escalate your complaint to the relevant data protection authority in the Philippines. jilliace takes all formal complaints seriously and will cooperate fully with regulatory inquiries.
jilliace takes data protection seriously because Filipino members deserve a platform they can genuinely trust. Register today using accurate details, set a budget that works for your lifestyle, and enjoy the games you love knowing that your personal information is held responsibly.